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When you send us a request, our team reviews the scope and determines what is required. For larger requests, we’ll provide an estimate before beginning the work so you know approximately how many hours will be used.
Once approved, the project is assigned to the appropriate member of our team.
We track the actual time spent on your projects. Hours are deducted from your bank based on the work completed, giving you a clear picture of where your investment is going.
This approach also means your hours aren’t tied to a single project. Your available balance can be used across multiple approved requests as priorities evolve.
Flexible pricing that rewards planning ahead
At ShooGa, we believe pricing should be simple, transparent, and flexible. Whether you need a few hours of support or have an ongoing list of projects, you can choose between our standard hourly rate or purchase a bank of hours at a reduced rate.
The more hours you commit to, the lower your hourly rate.
25-Hour Bank
Ideal for smaller projects, occasional updates, or ongoing support.
$137
/hour- Save $10/hour
- Flexible use of hours
- Ideal for occasional requests
- Transparent hour tracking
50-Hour Bank
A good fit for organizations with several projects or regular development and creative needs
$127
/hour- Save $20/hour
- Flexible use of hours
- Ideal for multiple projects
- Transparent hour tracking
75-Hour Bank
Designed for larger initiatives and ongoing collaboration throughout the year.
$117
/hour- Save $30/hour
- Flexible use of hours
- Built for ongoing collaboration
- Transparent hour tracking
100-Hour Bank
Our best hourly rate for clients with recurring needs, larger projects, or a steady roadmap of improvements.
$107
/hour- Save $40/hour
- Best available hourly rate
- Built for recurring needs
- Maximum flexibility across projects
One bank. Different kinds of projects.
Your hour bank gives you the flexibility to work with ShooGa as needs come up. Instead of requesting a new quote every time you have a small project or update, available hours can be allocated to approved work.
Depending on your needs, hours can be used for services such as:
- Website design and development
- Website updates and improvements
- Graphic and creative work
- Strategy and consulting
- Technical support and troubleshooting
- Integrations and custom development
- SEO and digital improvements
- Other approved ShooGa services
This makes hour banks particularly useful when you know you'll need our team throughout the year but don't necessarily know what every project will be yet.
How projects are tracked
Transparency is an important part of our hour-bank system.
What happens when I need something done?
The process is simple:
01
Send us your request through our support platform
Once your website is launched, you’ll be given access to our support platform where all requests are submitted. Tell us what you need, whether it’s a quick website change or a larger project.
02
We review the request
We’ll determine the resources required and, when appropriate, provide an estimated number of hours.
03
You approve the work
For projects requiring an estimate, we’ll get your approval before moving forward.
04
Our team gets to work
The appropriate ShooGa specialists complete the project and track the time spent.
05
Hours are deducted from your bank
Only the time used for the approved work is applied against your available balance.
Why choose an hour bank?
An hour bank is about more than getting a better hourly rate. It creates a simpler way to maintain momentum with our team.
You get predictable pricing, a reduced hourly rate, and the flexibility to tackle different priorities without establishing a new contract for every individual request.
It also allows our team to become more familiar with your organization, brand, technology, and objectives over time—making ongoing collaboration more efficient.
Not sure how many hours you need?
You don’t need to have an entire year of projects planned in advance.
Tell us what’s currently on your roadmap and we’ll help you determine whether standard hourly billing or a 25-, 50-, 75-, or 100-hour bank makes the most sense for your needs.
Have a project in mind?
Let’s talk.